Privacy policy

What information do we collect?

We collect information from you when you register on our website, place an order, subscribe to our newsletter or fill out a survey form.

When registering on our website or while making an order, you may be asked to submit your name, e-mail address or mailing address, and any other specification relating to the product you need. You may, however, visit our website anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (Your information assists us in responding to your individual needs.)
  • To further improve our website (From the feedback we receive from you, we continually do your best to improve our website to become more efficient and user friendly, so your next experience is always better than the precious one.)
  • To enhance customer service (Your feedback assists us in responding better than any other, to your customer service requests and support needs.)
  • To process trades (Your information, whether private or public, will not be sold, exchanged, transferred, or handed over to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)
  • Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • To deliver your product to you (Some basic information like your name, address, order specifications etc. will be used to provide required tracking and order updates for your order)

How do we keep your information safe and secure?

We use a variety of security measures to secure the safety of your personal information when you place an order, enter, submit, or access your personal account information. We offer the use of a secure server and all supplied information is transmitted and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to our system, and are required to keep the information confidential.

You may recommend us to your family, friends or colleagues etc.

We believe in maintaining excellent customer relationship by delivering our best to every customer that acquires our services. Hence, any current or former customer that wants their family, friends or colleagues to receive the same amount of customer satisfaction that they did, may recommend us. Moreover, we are thankful to our regular customers for choosing us whenever they need any hardware of top notch quality.

OTHER WEBSITES

Our website may sometimes contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to Privacy Policy

Subsurf.co.uk reserves the right to modify this privacy policy statement at any time. Customers are advised to review this area frequently.